|
|
|
Cancellation Policy
Transfer/Cancellation Agreement As you are aware, Quantum Performance Training promotes each course well in advance. Once courses become sold out we stop promoting them. Any requests for transfers after that point will result in a lost of revenue for Quantum Performance Training. Due to the short notice, we also lose the ability to fill your seat and the revenue of potentially selling the new seat. This Policy will be strictly enforced and your cooperation is greatly appreciated. Our cancellation policy offers the follow options: When you register for a course you have a 10-days to make a transfer without being charged a transfer fee (loss of revenue), after which the following policy applies. In all cases you have a choice to pay the transfer fee, or forfeit the course. If for any reason the client cannot attend the seminar, they may find someone else to attend in their place and submit written notification of that person’s name and contact information to Quantum Performance Training. If any products are received in conjunction with the offer, they must first be returned in excellent condition in order for any refund or credit to be processed. (Shipping and handling costs are not refundable.) All cancellations must be in writing and delivered by mail, or faxed to 602-870-3548 or emailed to (vickiebouffard@earthlink.net), voicemail and verbal correspondence do not constitute written cancellation notice. Cancellation notice will be deemed to be the date on which Quantum Performance Training receives the written notification. Should the client fail to notify Quantum Performance Training, in writing of any changes and not “attend” the event, there will be no refunds, credits or transfers available. Our program Transfer/Cancellation policy is as follows:
| |
Cancellation |
Transfer |
| 0-10 days from the date of registration |
Full refund or full *credit |
To transfer fee applicable |
| 121 + days prior to an event |
*Credit less 10% of tuition paid, or refund less 20% of full tuition |
**Transfer Fee $50 or 10% of full tuition |
| 61-120 days prior to an event |
*Credit less 30% of full tuition |
**Transfer Fee $100 or 10% of full tuition |
| 15-60 days |
*Credit less 40% of full tuition |
*Transfer Fee $200 or 15% of full tuition |
| 0-14 days prior to an event |
*Credits or refunds not available |
Transfers not available |
*Course credits are valid for 1 year from the date of cancellation, regardless of whether the course originally registered for is offered again within this time period. **The lesser of the two amounts to be applied. The minimum transfer fee is $50. Payment Plans: Your payment plans begins when you register with your first installment. The first payment will be charged to your credit card on the date indicated on your registration form. All subsequent payments will be deducted on a 31 day cycle. A description of the number of payments and the amount of each payment for each course and/or package can be found on the fount of this program registration form. 1. I authorize Quantum Performance Training to charge my credit card $______ beginning on _______, and continuing on a 31 day cycle for a total of ______ payments. 2. I understand that a charge of $20 will be assessed for alterations to the payment scheduled.3. In the event that a insufficient credit or insufficient funds exist at the time of future payments, I authorize Quantum Performance Training to assess and collect a fee of $15 for each occurrence. 4. Program tuition must be made in full prior to the event. If any installment payment should default, the registrant will have seven (7) days to rectify the situation. When the event is with in 30 days, the registrant will have 24 hours to rectify the situation, otherwise, all special discounts and bonuses will be forfeited and full tuition applies. If a registrant should default on any installment payment, the result may be cancellation for the registered event and the Cancellation Policy will apply. An N.S.F. or credit card decline charge of $20 applies in cases of payment default. If an existing client chooses to attend a course as a free guest of a person they’ve referred when taking advantage of an offer that includes a free guest, no rewards, referral bonuses or certificates will be issued to the existing client for that referral. All dates and locations are subject to change without notice. Food & Travel & Accommodations.All pricing on courses is for “tuition” only. All food, travel and accommodations are not included in the event price. Products:A full refund on the product price will be paid, or replacement product supplied ONLY if product is found to be damaged or defective and returned within 7 days of the original purchase. Shipping and handling costs are non-refundable. Retake PolicyClients may retake a course previously attended at no charge on seat available basis only. Guarantee: Risk Free—100% Customer Satisfaction Guarantee! If you are for any reason dissatisfied with the course at any point during the event, return your participant manual and Quantum Performance Training will refund your money.
|
|
|